Guided tours of the basilica

The tour included in your ticket
It’s the best-kept secret in Saint-Denis, and it annoys me a little. People pay for an audio guide, cross the transept in forty minutes, leave, and the guided tour — human, in French, included in their ticket — was starting a quarter of an hour later. Two reviews say it better than I can. Armande, from Belgium: « A must-see. Thank you to the guide (free, check the times). » And Régis: « Remarkable guided tour. Skip the audio guides and wait for the free tour. » Catherine even names her guide: René, « very clear in his explanations ».
A guide does what no recording can: they respond. In front of the tomb of Dagobert, sculpted in the 13th century like a comic strip, there’s always someone asking what the scene depicts. In front of the transi of Louis XII, there’s always a child asking why the man is so thin. And in the crypt, there’s always the question that matters: where are the bodies? The answer — mixed in the ossuary since 1817 — is better delivered by someone than read on a sign. The context is on the desecration of 1793.
What the guided tour is not
This is not a private tour, it is not a tour in English, and it is not a booking. There are no numbered seats; you simply turn up and follow along. On Thursday mornings during the school term, several groups of schoolchildren move through the ambulatory, and the acoustics become difficult: if you have a choice, opt for the 3 p.m. tour. The times are provided here because they are stable, but they are confirmed on the day itself — a service, a celebration, a holiday, and the session is cancelled. Closures are listed on opening times and closures.
Included
- The guided tour in French, included in the ticket
- Around 1 hour 30 minutes of commentary, including the recumbent figures and the crypt
- Questions, asked out loud, and the answers
- The same access as the self-guided tour, including La Fabrique de la Flèche
Not included
- A booking or a guaranteed seat
- A tour in English or another language
- A definitive time: it is confirmed on-site
- A private tour
The other guided tours in the area
Two tours led by a guide, nearby, are worth mentioning because I am often asked what to do at the end of the day. The behind-the-scenes tour of the Stade de France lasts 1 hour 30 minutes with a guide, in French, English, Spanish or German, one tram stop away. It is the most popular guided tour in Saint-Denis, which sums up the city’s relationship with its heritage rather well. And the Montmartre walk, in English, lasts from 1 hour 30 minutes to 2 hours 30 minutes on the hill where Saint Denis was beheaded.
Arrive ten minutes before the announced time and confirm at the reception when purchasing your ticket. This is the only reliable way to know if the 11 a.m. session is actually taking place that day. If there isn’t one, the audio tour on smartphone is a reasonable alternative.
Book the ticket that includes the tour
The guided tour cannot be booked; the ticket that grants access to it, can. This is the one.
If you are still hesitating between the guide, the audio tour and the self-guided visit, the comparison is available at guide, audio or alone.
Frequently asked questions
Is the guided tour really included in the ticket ?
Yes, the tour in French is included : Monday to Saturday at 11 am and 3 pm, Sunday at 12 :30 pm and 3 pm, approximately 1 hour 30. You only need the necropolis ticket, nothing more.
Do I need to book the guided tour ?
No, it cannot be booked. Simply arrive at the scheduled time with your ticket. Confirm the time at reception on the day itself; see do I need to book.
Is there a guided tour in English ?
The included tour is in French. An English audio guide is available with the ticket, and an audio tour on smartphone is also offered: see the ticket with audio tour.
How long does it last ?
Approximately 1 hour 30, compared to one hour for a self-guided visit and two hours if you add La Fabrique de la Flèche. See how much time to allow.